Permanent Leadership – Emergency Department Director – Case #4346

01/17/2016
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Aim/Client Goals for Engagement

HealthLinx’ aim was to utilize a Emergency Department Director project management solution designed to manage the Big Four Threats to Success™ in order to acquire a Permanent Leader within a defined timeline, and ultimately to improve outcomes.

Process

Following an initial conversation with the client, the HealthLinx Permanent Leadership Acquisition Process (PL120) was implemented in order to remove existing threats and acquire a quality Emergency Department Director permanent leader within 120 days. HealthLinx always performs a diagnostic assessment, sets realistic expectations, and then uses its proven processes and best practices. Using this highly prescriptive process, all levels of the organization were engaged to develop and then execute the project plan.

Key Takeaways/Lessons Learned

  1. The Diagnostic Assessment to initiate a project is the single most important part of the project to assure comprehension and alignment for securing the best available leader for a position.
  2. The organization requires a leadership assessment prior to making an offer; this requires more aggressive project management to prevent timeline delays.
  3. From a desirability standpoint, leaders considered 1) the location as too far from metropolitan areas, and 2) this dual-campus role a lateral salary move. Each required HealthLinx to make appropriate recommendations to Client in order to improve desirability.
  4. Three leaders were presented. The third leader was the selected one.